The big problem is that there is no easy way to get the platform back down after you've jacked it up and pressed out the juice. Instructions say, go ahead, don't hesitate to use force to push it down. Great. Thanks. There is absolutely nothing to grab hold of! Only fingernails fit in the narrow space between the juice catcher and the top plate, the juice catcher is plastic, so you do hesitate to apply force, and the pressed cloth with the residue are in the way of anything you might want to try to use as a wedge or lever. You get two cloths with the press, so you don't want to damage one of them the very first time you use it. My fingernails took a beating that night. One hundredth of a millimeter at a time, I nudged the platform down. It felt like it wasn't going down at all. IT TOOK ME OVER AN HOUR to get the contraption far down enough to be able to remove the bag and residue. Then I wedged a screwdriver wrapped in a kitchen glove into the space. After that it came down pretty fast. Oh, boy was I sorry I'd bought that thing! Only buyer pride (and anger) kept me going. I went to bed two hours after everyone - had to finish cleaning up. During the night, I came up with a solution.
SOLUTION: Cut a piece of cotton cloth (an old pillowcase is just right) into a 20 inch square. Fold it in three. Before you place the juice catcher on the platform, drape the folded cloth across the platform so that the long ends hang down to the right and left of the platform. This will give you something to hold on to. Then place the juice catcher on the platform. It holds the fabric in place. BEFORE YOUR FIRST PRESSING, practice jacking up the platform (NOT ALL THE WAY UP), turning the release knob a 3/4 turn, and pulling the platform back down. Turn the knob back, jack up. Repeat. At least you won't have a sticky mess to deal with like I did.
The instructions say this stiff release gets better over time, well, mine is still pretty stiff and I will always use the cloth. Can't see any reason not to.
The instructions are pretty badly written, but do read them, so you'll know not to turn the release knob too much. I find that 3/4 of a turn is enough. You can hear a "sigh" when the hydraulic pressure is released.
See a photo of my press at odddlycrunchy.blogspot.com. And recipes.
CONCLUSION: Not sorry I bought it now. The press is otherwise easy to use and does a great job.
RECOMMENDATION TO THE MANUFACTURERS: ADD HANDLES BELOW THE PLATFORM! Or, at least, add this solution to your instructions.